The line you don't cross.
Ridge watches your service-level objectives and pages the right person before your customers notice. No dashboards to babysit. No alert storms. Just the line — and who needs to know when you're approaching it.
Your SLO is a promise to your customers. Ridge is the alarm that goes off before you break it.
Define the line. Ridge watches the burn rate across every service and signals the right engineer before you've spent the error budget. Not after.
Adaptive burn rate
Ridge calculates burn rate on a sliding window and flags trends before they become incidents. Sudden spikes and slow drifts both get caught.
# slo.yaml
window: 30d
target: 99.9
burn_rate: adaptive
Smart paging
Pages go to the right engineer, routed by ownership labels and on-call schedule. No broadcast channels. No alert fatigue.
# route by label
team: checkout
escalate: 15m
channel: pagerduty
Dependency-aware
Ridge tracks which services depend on which and only pages the owner of the actual root cause, not every downstream consumer that tripped.
# inferred graph
checkout-api
↳ auth-worker
↳ billing-sync
↳ search-index
Flat per service. No seats. No surprise invoices.
For side projects and small teams just getting started with SLOs.
- Up to 3 services
- Burn rate + simple paging
- Community support
For teams running real SLOs in production. Adaptive burn rate and dependency graphs included.
- Unlimited services
- Adaptive burn rate
- Dependency-aware paging
- 30-day budget history
- Slack + PagerDuty routing
For regulated industries. Audit logs, SSO, dedicated support, and on-prem deployment.
- Everything in Team
- SOC 2 · ISO 27001
- SSO + audit logs
- Dedicated SRE partner
We cut mean time to acknowledge by 40% the week we wired Ridge into our on-call. It pages the person who can actually fix it. — MANU OKONKWO · STAFF SRE · MID-STAGE FINTECH
Know before your customers do.
Free for the first 3 services. No credit card. Connect Prometheus or OpenTelemetry in under 5 minutes.